Managed IT Services in Springfield, Illinois

CDS Office Technologies is a full-line office technology reseller and solution provider, representing all of the major manufacturers for Information Technology, communications, Copiers/Printers/Multifunction Devices, Video Surveillance, Public Safety and High-Definition Video Conferencing. Our in-the-field sales and service representatives can help you work through your technology issues and our customer support team is second to none. We have contract based Managed Technology and Print Management Services to provide for all your office technology support needs.

Document Management Incorporated (DMI) is a central Illinois based company, headquartered in Springfield. DMI is a business process outsource provider of innovative document and information management solutions. DMI’s solutions help businesses achieve tangible cost saving benefits through the efficiencies gained in process improvement. As your organization’s Business Process Outsource Management partner, DMI offers complete start-to-finish solutions customized to your specific needs.

Running a successful business is enough of a challenge without also needing to worry about cybersecurity, phishing, malware, and data loss. You need a partner that’s trusted to tackle those IT challenges in addition to the basics like break/fix, asset management, and life cycle planning. A partnership with HEART for Managed IT Services allows you to focus on what matters most – your business. Our team learns about your business to develop solutions to meet your goals. We take your technology to HEART.

Our mission is to make a positive impact in the success of our business communities by providing office technology solutions through quality equipment and support services at a fair price by a team of employees who are enthusiastically committed to serving our customers through a long lasting relationship of integrity in every detail. Watts Copy Systems started in Springfield, Illinois and has been a local, family-owned corporation in business since 1982. Our corporate headquarters in Springfield houses our management, administration, receiving, warehouse, refurbishing departments, as well as our local help desk call center. In addition to our corporate facility, Watts has eight regional sales and service centers located geographically across central Illinois.

Technology is the backbone of any business. Whether its the point of sale system used to manage inventory and money flow, the CRM system used to keep track of leads and customers, or simply the desktops and laptops employees utilize on a day-to-day basis, every business needs these systems to work on demand, and when they do not, it is crippling to the business. So what can you do? Hire an IT department and pay them even if everything is fine? Maybe you can just Google the issue, or perhaps you can figure it out. Alternatively, you can sign up for our Managed IT Service and let us keep these vital systems running at maximum capacity. Signing up for Managed IT Services gives you the full force of an IT Department at just a fraction of the cost.