A: Empathy is often cited as a more critical quality for a personal injury lawyer than for many other legal professionals because they deal with clients who are often in physical pain, emotionally distressed, and facing significant life disruptions due to their injuries. Unlike transactional lawyers who deal with business deals, personal injury lawyers work directly with individuals who have experienced trauma. An empathetic personal injury lawyer can better understand their client’s suffering, build stronger trust, and more effectively convey the true impact of the injury to insurance adjusters or a jury, enhancing the client’s chances of fair compensation.