Response time to initial inquiries indicates how a law firm will likely communicate throughout your case representation. Professional firms should acknowledge your inquiry within 24 hours during business days, even if just to schedule a more detailed consultation. Immediate response becomes crucial if you’re approaching statute of limitations deadlines or need urgent evidence preservation. Quality firms often have intake specialists available during business hours to gather basic information and schedule attorney consultations promptly. Some firms offer 24/7 hotlines for accident victims, recognizing that injuries don’t follow business hours. The initial response should be substantive, not just an automated acknowledgment, demonstrating genuine interest in your case. Be cautious of lawyers who take weeks to return calls or only communicate through assistants without valid reasons. However, distinguish between prompt communication and high-pressure tactics; ethical lawyers give you time to make informed decisions. During initial contact, the firm should explain their intake process and provide realistic timelines for case evaluation. They should ask relevant questions about your injury, treatment, and immediate needs rather than just trying to sign you up quickly. If a lawyer is too busy to respond promptly to a potential new client, they’re likely too busy to give your case proper attention. The speed and quality of initial response often predicts future communication patterns throughout your case.